We will help you keep your FREKA products
in the best condition.
Check how to care for FREKA products
through the guidelines below.
A/S Period and Procedures Guide
• If the product needs repair within one year from the
time of purchase of FREKA product, we provide free
• It will take about 1~2 weeks to repair the item,
and if it is difficult to repair because of the damage,
we offer compensation sales as a new product
at a certain cost in accordance with the FREKA Compensation Regulations.
• If the product needs to be repaired one year after purchase, you can get paid repairs through our
• In case of a repair request due to the user's carelessness, paid repair is possible through our customer service.
[Product compensation sales regulations]
- Mask Products: If repair is not possible by determining
whether it is damaged, it is possible to trade in a new
product at a cost of 50% of the selling price.
- Repairs are not possible for filters and mask accessories
except the mask products.
Product Care Guide